The Call Transcription dashboard is a smart tool that combines voice recordings with automated speech-to-text conversion, giving teams the ability to review, analyze, and document calls effortlessly. Each entry includes caller details, call duration, agent name, date/time, and status, with a built-in audio player and the option to generate a downloadable transcript file. This powerful feature enhances training, compliance, and service quality by turning every call into actionable, searchable data.
Generate File
generate a written transcript. With one click, voice content is automatically converted to text, making it easier to search, document, and share call information.