Calls

The Calls section in the TelSip Mobile Application provides a complete view of your call history and makes it easy to review, replay, or return calls.

• 📜 Call History (CDR)

• 📑 View Log: View a detailed log of all your calls in one place.
• 📞 Quick Call Back: Tap on any call to immediately call back the number (audio or video).
• ⭐Add Favorites: Mark extensions or numbers from your Extensions List or Phone Book as favorites for faster access.
• 🔄 Pull to Refresh: Swipe down in the Calls section to instantly update your call history and load the latest records without restarting the app.
  

ℹ️ Call Details

Tap the info icon (ⓘ) next to any call to see:

• 📅 Date & Time of the call
• ⏱️ Duration and Call Type (internal, incoming, or outgoing)
• 🎧 Recording: Listen to the call recording (if available) directly from the app
• From the same screen, you can:
  • 📞 Call back the number (audio or video)
  • 💾 Save the number directly to your device contacts

📂 Organized Tabs

Easily navigate your call history with dedicated tabs:

• 📑 All: Complete list of all calls
• ❌ Missed: Calls you didn’t answer
• 📥 Incoming: Only received calls
• 📤 Outgoing: Calls you’ve made

📌 Note: Call history with detailed insights and playback ensures you never lose track of important conversations.