{"id":2326,"date":"2025-04-24T20:03:00","date_gmt":"2025-04-24T20:03:00","guid":{"rendered":"https:\/\/wiki.xontel.com\/?post_type=manual_documentation&#038;p=2326"},"modified":"2026-07-17T11:00:05","modified_gmt":"2026-07-17T11:00:05","slug":"diagnostic-tools","status":"publish","type":"manual_documentation","link":"https:\/\/wiki.xontel.com\/ar\/documentation\/pbx\/pbx-v-1-x-x\/system\/network\/diagnostic-tools\/","title":{"rendered":"Diagnostic Tools"},"content":{"rendered":"<p class=\"wp-block-paragraph\">The Diagnostic Tools section is used to test network connectivity and troubleshoot network-related issues from within the PBX system. These tools help administrators verify reachability, check domain resolution, and trace the path network traffic takes to a remote host.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large image-border\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"335\" src=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/image-17-1024x335.png\" alt=\"\" class=\"wp-image-4260\" srcset=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/image-17-1024x335.png 1024w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/image-17-300x98.png 300w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/image-17-768x251.png 768w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/image-17.png 1307w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-40a48e79665faaf04f35170a2fdabc4e wp-block-paragraph\" style=\"color:#4e7188;font-size:33px\"><strong>Ping<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Ping tool is used to test basic connectivity to a hostname or IP address.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full image-border\"><img loading=\"lazy\" decoding=\"async\" width=\"712\" height=\"594\" src=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/ping.png\" alt=\"\" class=\"wp-image-2328\" srcset=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/ping.png 712w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/ping-300x250.png 300w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/ping-600x501.png 600w\" sizes=\"auto, (max-width: 712px) 100vw, 712px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Host<\/strong>: Defines the hostname or IP address to test.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Ping Interval<\/strong>: Defines the interval used between ping requests.<\/p>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-34b439cc7c673dd03004436db6926282 wp-block-paragraph\" style=\"color:#4e7188;font-size:33px\"><strong>NS Lookup<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The NS Lookup tool is used to verify DNS resolution for a domain name.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full image-border\"><img loading=\"lazy\" decoding=\"async\" width=\"715\" height=\"397\" src=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/ns-lookup.png\" alt=\"\" class=\"wp-image-2329\" srcset=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/ns-lookup.png 715w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/ns-lookup-300x167.png 300w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/ns-lookup-600x333.png 600w\" sizes=\"auto, (max-width: 715px) 100vw, 715px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Host<\/strong>: Defines the domain name to look up.<\/p>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-5b2ccb03743768b08cbe903963746344 wp-block-paragraph\" style=\"color:#4e7188;font-size:33px\"><strong>Trace Route<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Trace Route tool is used to identify the route taken by traffic from the PBX server to the target host.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full image-border\"><img loading=\"lazy\" decoding=\"async\" width=\"939\" height=\"592\" src=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/trace-rou.png\" alt=\"\" class=\"wp-image-2330\" srcset=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/trace-rou.png 939w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/trace-rou-300x189.png 300w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/trace-rou-768x484.png 768w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/trace-rou-600x378.png 600w\" sizes=\"auto, (max-width: 939px) 100vw, 939px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Host<\/strong>: Defines the hostname or IP address to trace.<\/p>\n\n\n\n<p 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