{"id":2409,"date":"2025-04-25T19:14:40","date_gmt":"2025-04-25T19:14:40","guid":{"rendered":"https:\/\/wiki.xontel.com\/?post_type=manual_documentation&#038;p=2409"},"modified":"2026-03-01T16:57:30","modified_gmt":"2026-03-01T16:57:30","slug":"voice-prompts","status":"publish","type":"manual_documentation","link":"https:\/\/wiki.xontel.com\/ar\/documentation\/pbx\/pbx-v-1-x-x\/pbx\/voice-prompts\/","title":{"rendered":"Voice Prompts"},"content":{"rendered":"<p>The Voice Prompts section allows you to upload custom audio messages used throughout your PBX system, such as IVR menus, Ring Groups, or queue messages.<\/p>\n\n\n\n<p>You can upload multiple .wav files, assign a descriptive name, and organize prompts for easy use in call flows, ensuring a personalized and professional caller experience.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large image-border\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"301\" src=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/voic-1024x301.jpg\" alt=\"\" class=\"wp-image-8812\" srcset=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/voic-1024x301.jpg 1024w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/voic-300x88.jpg 300w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/voic-768x225.jpg 768w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/voic-1536x451.jpg 1536w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/voic-18x5.jpg 18w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/voic.jpg 1857w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p style=\"font-size:25px\"><strong>Add Voice Prompts<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large image-border\"><img decoding=\"async\" width=\"1024\" height=\"411\" src=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/image-64-1024x411.png\" alt=\"\" class=\"wp-image-5733\" srcset=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/image-64-1024x411.png 1024w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/image-64-300x120.png 300w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/image-64-768x308.png 768w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/image-64-18x7.png 18w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/image-64.png 1059w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Name<\/strong>: any descriptive name.<\/p>\n\n\n\n<p><strong>File<\/strong>: can choose multiple files (.wav format).<\/p>\n\n\n\n<figure class=\"wp-block-image size-large image-border\"><img decoding=\"async\" width=\"1024\" height=\"296\" src=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/voice-p3-1024x296.png\" alt=\"\" class=\"wp-image-2412\" srcset=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/voice-p3-1024x296.png 1024w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/voice-p3-300x87.png 300w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/voice-p3-768x222.png 768w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/voice-p3-600x173.png 600w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/voice-p3.png 1039w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"321\" height=\"51\" src=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/play-rec2-2.png\" alt=\"\" class=\"wp-image-2413\" srcset=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/play-rec2-2.png 321w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/play-rec2-2-300x48.png 300w\" sizes=\"(max-width: 321px) 100vw, 321px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"371\" height=\"64\" src=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/down-2.png\" alt=\"\" class=\"wp-image-2414\" srcset=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/down-2.png 371w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/down-2-300x52.png 300w\" sizes=\"(max-width: 371px) 100vw, 371px\" \/><\/figure>\n\n\n\n<p><\/p>","protected":false},"author":1,"featured_media":0,"parent":2381,"menu_order":5,"template":"","manualdocumentationcategory":[16],"manual_doc_tag":[],"class_list":["post-2409","manual_documentation","type-manual_documentation","status-publish","hentry","manualdocumentationcategory-doc-demo-articles"],"_links":{"self":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/2409","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation"}],"about":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/types\/manual_documentation"}],"author":[{"embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":6,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/2409\/revisions"}],"predecessor-version":[{"id":8813,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/2409\/revisions\/8813"}],"up":[{"embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/2381"}],"wp:attachment":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/media?parent=2409"}],"wp:term":[{"taxonomy":"manualdocumentationcategory","embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manualdocumentationcategory?post=2409"},{"taxonomy":"manual_doc_tag","embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_doc_tag?post=2409"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}