{"id":2416,"date":"2025-04-25T19:20:55","date_gmt":"2025-04-25T19:20:55","guid":{"rendered":"https:\/\/wiki.xontel.com\/?post_type=manual_documentation&#038;p=2416"},"modified":"2026-03-01T16:57:56","modified_gmt":"2026-03-01T16:57:56","slug":"music-on-hold","status":"publish","type":"manual_documentation","link":"https:\/\/wiki.xontel.com\/ar\/documentation\/pbx\/pbx-v-1-x-x\/pbx\/music-on-hold\/","title":{"rendered":"Music On Hold"},"content":{"rendered":"<p>The Music On Hold feature allows you to upload custom audio files that play when callers are placed on hold.<\/p>\n\n\n\n<p>From this section, you can name your music track and upload a supported audio file (e.g., <code>.wav<\/code>). This enhances caller experience and provides a more professional touch to your PBX system.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large image-border\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"301\" src=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/moh-1024x301.jpg\" alt=\"\" class=\"wp-image-8814\" srcset=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/moh-1024x301.jpg 1024w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/moh-300x88.jpg 300w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/moh-768x225.jpg 768w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/moh-1536x451.jpg 1536w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/moh-18x5.jpg 18w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/moh.jpg 1857w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p style=\"font-size:25px\"><strong>Add Music On Hold<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large image-border\"><img decoding=\"async\" width=\"1024\" height=\"285\" src=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/moh2-1024x285.png\" alt=\"\" class=\"wp-image-2418\" srcset=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/moh2-1024x285.png 1024w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/moh2-300x84.png 300w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/moh2-768x214.png 768w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/moh2-600x167.png 600w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/moh2.png 1056w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Name<\/strong>: any descriptive name.<\/p>\n\n\n\n<p><strong>File<\/strong>: can choose a file (.wav format).<\/p>\n\n\n\n<figure class=\"wp-block-image size-large image-border\"><img decoding=\"async\" width=\"1024\" height=\"249\" src=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/moh3-1024x249.png\" alt=\"\" class=\"wp-image-2419\" srcset=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/moh3-1024x249.png 1024w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/moh3-300x73.png 300w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/moh3-768x187.png 768w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/moh3-600x146.png 600w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/moh3.png 1043w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"321\" height=\"51\" src=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/play-rec2-1.png\" alt=\"\" class=\"wp-image-2406\" srcset=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/play-rec2-1.png 321w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/play-rec2-1-300x48.png 300w\" sizes=\"(max-width: 321px) 100vw, 321px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"371\" height=\"64\" src=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/down-1.png\" alt=\"\" class=\"wp-image-2405\" srcset=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/down-1.png 371w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/down-1-300x52.png 300w\" sizes=\"(max-width: 371px) 100vw, 371px\" \/><\/figure>\n\n\n\n<p><\/p>","protected":false},"author":1,"featured_media":0,"parent":2381,"menu_order":6,"template":"","manualdocumentationcategory":[16],"manual_doc_tag":[],"class_list":["post-2416","manual_documentation","type-manual_documentation","status-publish","hentry","manualdocumentationcategory-doc-demo-articles"],"_links":{"self":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/2416","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation"}],"about":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/types\/manual_documentation"}],"author":[{"embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":6,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/2416\/revisions"}],"predecessor-version":[{"id":8815,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/2416\/revisions\/8815"}],"up":[{"embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/2381"}],"wp:attachment":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/media?parent=2416"}],"wp:term":[{"taxonomy":"manualdocumentationcategory","embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manualdocumentationcategory?post=2416"},{"taxonomy":"manual_doc_tag","embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_doc_tag?post=2416"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}