{"id":2508,"date":"2025-04-27T18:41:06","date_gmt":"2025-04-27T18:41:06","guid":{"rendered":"https:\/\/wiki.xontel.com\/?post_type=manual_documentation&#038;p=2508"},"modified":"2025-11-22T21:09:30","modified_gmt":"2025-11-22T21:09:30","slug":"outbound-routes","status":"publish","type":"manual_documentation","link":"https:\/\/wiki.xontel.com\/ar\/documentation\/pbx\/pbx-v-1-x-x\/pbx\/call-controls\/outbound-routes\/","title":{"rendered":"Outbound Routes"},"content":{"rendered":"<p>The Outbound Route section defines how internal users can make calls to external numbers through selected trunks. It controls which extensions are allowed to dial out, what trunk they use, and how numbers should be formatted.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large image-border\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"308\" src=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/image-111-1024x308.png\" alt=\"\" class=\"wp-image-8530\" srcset=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/image-111-1024x308.png 1024w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/image-111-300x90.png 300w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/image-111-768x231.png 768w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/image-111-18x5.png 18w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/image-111.png 1477w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p style=\"font-size:25px\"><strong>Add Outbound Route<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large image-border\"><img decoding=\"async\" width=\"1024\" height=\"676\" src=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/image-70-1024x676.png\" alt=\"\" class=\"wp-image-7898\" srcset=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/image-70-1024x676.png 1024w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/image-70-300x198.png 300w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/image-70-768x507.png 768w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/image-70-18x12.png 18w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/image-70.png 1525w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Name<\/strong>: Assign a descriptive name to the outbound route for easy identification.<\/p>\n\n\n\n<p><strong>Route CID<\/strong>: Optionally set a Caller ID for this route. If configured, it will override all other Caller IDs except the Extension-level CID.<\/p>\n\n\n\n<p><strong>Member Trunks<\/strong>: Select the trunk(s) that calls matching this route will use.<\/p>\n\n\n\n<p class=\"has-text-color has-link-color has-medium-font-size wp-elements-9be5f6c3e2c58efee3a7f0f5319c746e\" style=\"color:#4e7188\"><strong>Auto CLIP<\/strong><\/p>\n\n\n\n<p>The Auto CLIP section allows you to enable automatic call return mapping, ensuring that incoming calls from previously dialed numbers are routed back to the original extension.<\/p>\n\n\n\n<p><strong>Auto CLIP<\/strong>: Enable this option to activate Auto CLIP functionality.<\/p>\n\n\n\n<p><strong>Auto CLIP Timeout<\/strong>: Define how long Auto CLIP records are retained. Once the time expires, the system automatically deletes the record.<\/p>\n\n\n\n<ul class=\"wp-block-list has-vivid-red-color has-text-color has-link-color wp-elements-d16ce144c0e9ee8a36afa2f4f3747500\">\n<li><em>Note: Once an incoming call matches an Auto CLIP record and is routed to the original extension, that record is automatically removed from the Auto CLIP table.<\/em><\/li>\n<\/ul>\n\n\n\n<p class=\"has-text-color has-link-color has-medium-font-size wp-elements-0e2f8c411bdc6cb384614893461d05af\" style=\"color:#4e7188\"><strong>Outbound Password<\/strong><\/p>\n\n\n\n<p>You can enhance security by requiring users to enter a password before making outbound calls through specific routes.<\/p>\n\n\n\n<p><strong>Outbound Password<\/strong>: Specify the password users must enter to complete a call through this route.<\/p>\n\n\n\n<p class=\"has-text-color has-link-color has-medium-font-size wp-elements-1066e54f2de268e4e718d8ade31ad159\" style=\"color:#4e7188\"><strong>Dial Pattern<\/strong><\/p>\n\n\n\n<p>Dial patterns define the format of phone numbers that will use this outbound route.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Prepend<\/strong>: Digits added before the number when a match is found.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Prefix<\/strong>: Digits removed from the dialed number when a match is found.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Pattern<\/strong>: The set of rules used to match dialed numbers.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Caller Id<\/strong>: Optional Caller ID number or pattern that must match for the rule to apply.<\/li>\n<\/ul>\n\n\n\n<p class=\"has-text-color has-link-color has-medium-font-size wp-elements-94c22f60ae0f92b563d11e599f2db471\" style=\"color:#4e7188\"><strong>Dial Pattern Rules:<\/strong><\/p>\n\n\n\n<p><strong>X<\/strong>: Matches any digit from 0-9<\/p>\n\n\n\n<p><strong>Z<\/strong>: Matches any digit from 1-9<\/p>\n\n\n\n<p><strong>N<\/strong>: Matches any digit from 2-<\/p>\n\n\n\n<p><strong>[xxx]<\/strong>: Matches any digit within the brackets (e.g., [123] matches 1, 2, or 3)<\/p>\n\n\n\n<p><strong>&#8220;.&#8221; (dot)<\/strong>: Wildcard matching any number of digits<\/p>\n\n\n\n<p style=\"font-size:25px\"><strong>Reorder<\/strong><\/p>\n\n\n\n<p>The Reorder function allows administrators to control the priority in which outbound routes are evaluated.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large image-border\"><img decoding=\"async\" width=\"1024\" height=\"355\" src=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/image-109-1024x355.png\" alt=\"\" class=\"wp-image-8520\" srcset=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/image-109-1024x355.png 1024w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/image-109-300x104.png 300w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/image-109-768x266.png 768w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/image-109-1536x533.png 1536w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/image-109-18x6.png 18w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/04\/image-109.png 1854w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>","protected":false},"author":1,"featured_media":0,"parent":2501,"menu_order":0,"template":"","manualdocumentationcategory":[16],"manual_doc_tag":[],"class_list":["post-2508","manual_documentation","type-manual_documentation","status-publish","hentry","manualdocumentationcategory-doc-demo-articles"],"_links":{"self":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/2508","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation"}],"about":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/types\/manual_documentation"}],"author":[{"embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":12,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/2508\/revisions"}],"predecessor-version":[{"id":8532,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/2508\/revisions\/8532"}],"up":[{"embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/2501"}],"wp:attachment":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/media?parent=2508"}],"wp:term":[{"taxonomy":"manualdocumentationcategory","embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manualdocumentationcategory?post=2508"},{"taxonomy":"manual_doc_tag","embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_doc_tag?post=2508"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}