{"id":2663,"date":"2025-04-28T13:20:09","date_gmt":"2025-04-28T13:20:09","guid":{"rendered":"https:\/\/wiki.xontel.com\/?post_type=manual_documentation&#038;p=2663"},"modified":"2025-08-09T11:06:54","modified_gmt":"2025-08-09T11:06:54","slug":"call-center","status":"publish","type":"manual_documentation","link":"https:\/\/wiki.xontel.com\/ar\/documentation\/call-center\/","title":{"rendered":"\u0645\u0639 \u0643\u0648\u0644 \u0633\u0646\u062a\u0631 \u0632\u0648\u0646\u062a\u0644"},"content":{"rendered":"<h3 class=\"wp-block-heading\"><strong>What is XonTel Call Center?<\/strong><\/h3>\n\n\n\n<p>XonTel Call Center is a comprehensive, intelligent communication platform designed to streamline and enhance customer interactions. It is tightly integrated with the XonTel <a href=\"https:\/\/wiki.xontel.com\/ar\/documentation\/pbx-2\/\" data-type=\"page\" data-id=\"17\">PBX Manager<\/a>, providing businesses with a robust solution for managing calls, supervising agent activity, and improving overall call handling efficiency. With support for real-time monitoring, call distribution, detailed reporting, and a suite of productivity applications, XonTel Call Center empowers organizations to deliver faster, smarter, and more personalized customer experiences.<\/p>\n\n\n\n<p><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":2,"template":"","manualdocumentationcategory":[16],"manual_doc_tag":[],"class_list":["post-2663","manual_documentation","type-manual_documentation","status-publish","hentry","manualdocumentationcategory-doc-demo-articles"],"_links":{"self":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/2663","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation"}],"about":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/types\/manual_documentation"}],"author":[{"embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":6,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/2663\/revisions"}],"predecessor-version":[{"id":7051,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/2663\/revisions\/7051"}],"wp:attachment":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/media?parent=2663"}],"wp:term":[{"taxonomy":"manualdocumentationcategory","embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manualdocumentationcategory?post=2663"},{"taxonomy":"manual_doc_tag","embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_doc_tag?post=2663"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}