{"id":2825,"date":"2025-05-10T17:13:14","date_gmt":"2025-05-10T17:13:14","guid":{"rendered":"https:\/\/wiki.xontel.com\/?post_type=manual_documentation&#038;p=2825"},"modified":"2025-05-10T17:15:27","modified_gmt":"2025-05-10T17:15:27","slug":"contact-groups","status":"publish","type":"manual_documentation","link":"https:\/\/wiki.xontel.com\/ar\/documentation\/call-center\/call-center-v-1-x-x\/contacts-management\/contact-groups\/","title":{"rendered":"Contact Groups"},"content":{"rendered":"<p>The Contact Groups module allows you to create, manage, and organize contacts into meaningful groups. These groups help with bulk messaging.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large image-border\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"407\" src=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-38-1024x407.png\" alt=\"\" class=\"wp-image-2829\" srcset=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-38-1024x407.png 1024w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-38-300x119.png 300w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-38-768x305.png 768w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-38.png 1294w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"has-medium-font-size\"><strong>Add Contact Groups<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full image-border\"><img decoding=\"async\" width=\"998\" height=\"778\" src=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-37.png\" alt=\"\" class=\"wp-image-2827\" srcset=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-37.png 998w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-37-300x234.png 300w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-37-768x599.png 768w\" sizes=\"(max-width: 998px) 100vw, 998px\" \/><\/figure>\n\n\n\n<p><strong>Group Name<\/strong>: The unique name identifies the contact group.<\/p>\n\n\n\n<p><strong>Contacts:<\/strong> Dual-list interface to assign or remove contacts.<\/p>\n\n\n\n<p><strong>Receive SMS notification<\/strong> <em>(toggle):<\/em><br>When enabled, allows this contact group to receive SMS messages sent through the system (e.g., campaigns, alerts).<br>Useful for marketing, announcements, or time-sensitive updates.<\/p>\n\n\n\n<p><\/p>","protected":false},"author":1,"featured_media":0,"parent":2810,"menu_order":0,"template":"","manualdocumentationcategory":[16],"manual_doc_tag":[],"class_list":["post-2825","manual_documentation","type-manual_documentation","status-publish","hentry","manualdocumentationcategory-doc-demo-articles"],"_links":{"self":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/2825","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation"}],"about":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/types\/manual_documentation"}],"author":[{"embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":2,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/2825\/revisions"}],"predecessor-version":[{"id":2831,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/2825\/revisions\/2831"}],"up":[{"embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/2810"}],"wp:attachment":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/media?parent=2825"}],"wp:term":[{"taxonomy":"manualdocumentationcategory","embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manualdocumentationcategory?post=2825"},{"taxonomy":"manual_doc_tag","embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_doc_tag?post=2825"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}