{"id":2838,"date":"2025-05-10T18:21:32","date_gmt":"2025-05-10T18:21:32","guid":{"rendered":"https:\/\/wiki.xontel.com\/?post_type=manual_documentation&#038;p=2838"},"modified":"2025-05-10T18:21:36","modified_gmt":"2025-05-10T18:21:36","slug":"contact-custom-fields","status":"publish","type":"manual_documentation","link":"https:\/\/wiki.xontel.com\/ar\/documentation\/call-center\/call-center-v-1-x-x\/contacts-management\/contact-custom-fields\/","title":{"rendered":"Contact Custom fields"},"content":{"rendered":"<p>The Contact Custom Fields feature allows administrators to define additional fields for contact records beyond the system&#8217;s default attributes. This enables enhanced customization for CRM , data collection.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large image-border\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"434\" src=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-43-1024x434.png\" alt=\"\" class=\"wp-image-2839\" srcset=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-43-1024x434.png 1024w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-43-300x127.png 300w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-43-768x326.png 768w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-43.png 1304w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"has-medium-font-size\"><strong>Add Contact Custom field<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full image-border\"><img decoding=\"async\" width=\"1005\" height=\"464\" src=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-44.png\" alt=\"\" class=\"wp-image-2840\" srcset=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-44.png 1005w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-44-300x139.png 300w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-44-768x355.png 768w\" sizes=\"(max-width: 1005px) 100vw, 1005px\" \/><\/figure>\n\n\n\n<p><strong>Field Name<\/strong>: Internal system name.<\/p>\n\n\n\n<p><strong>Label<\/strong>:Display label shown to users.<\/p>\n\n\n\n<p><strong>Help Text<\/strong>: Optional guidance text shown under the input field.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full image-border\"><img decoding=\"async\" width=\"997\" height=\"702\" src=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-47.png\" alt=\"\" class=\"wp-image-2843\" srcset=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-47.png 997w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-47-300x211.png 300w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-47-768x541.png 768w\" sizes=\"(max-width: 997px) 100vw, 997px\" \/><\/figure>\n\n\n\n<p><strong>Data Type<\/strong>: Determines input type: text, number, list, date, etc.<\/p>\n\n\n\n<p><strong>Max Length<\/strong>: Limits character count (applies to text fields).<\/p>\n\n\n\n<p><strong>List Values<\/strong>:For list fields, enter options.<\/p>\n\n\n\n<p><strong>Ordering<\/strong>:Controls the display order among all custom fields.<\/p>\n\n\n\n<p><strong>Required?<\/strong>:Toggle to make the field mandatory on the contact form.<\/p>","protected":false},"author":1,"featured_media":0,"parent":2810,"menu_order":0,"template":"","manualdocumentationcategory":[16],"manual_doc_tag":[],"class_list":["post-2838","manual_documentation","type-manual_documentation","status-publish","hentry","manualdocumentationcategory-doc-demo-articles"],"_links":{"self":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/2838","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation"}],"about":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/types\/manual_documentation"}],"author":[{"embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":1,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/2838\/revisions"}],"predecessor-version":[{"id":2844,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/2838\/revisions\/2844"}],"up":[{"embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/2810"}],"wp:attachment":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/media?parent=2838"}],"wp:term":[{"taxonomy":"manualdocumentationcategory","embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manualdocumentationcategory?post=2838"},{"taxonomy":"manual_doc_tag","embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_doc_tag?post=2838"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}