{"id":2976,"date":"2025-05-19T17:40:18","date_gmt":"2025-05-19T17:40:18","guid":{"rendered":"https:\/\/wiki.xontel.com\/?post_type=manual_documentation&#038;p=2976"},"modified":"2025-05-29T18:10:14","modified_gmt":"2025-05-29T18:10:14","slug":"block-settings","status":"publish","type":"manual_documentation","link":"https:\/\/wiki.xontel.com\/ar\/documentation\/call-center\/call-center-v-1-x-x\/block\/block-settings\/","title":{"rendered":"Block Settings"},"content":{"rendered":"<p>The Block Settings page defines how the system should behave when blocking actions occur. This includes who gets notified within each communication app.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large image-border\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"397\" src=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-147-1024x397.png\" alt=\"\" class=\"wp-image-3640\" srcset=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-147-1024x397.png 1024w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-147-300x116.png 300w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-147-768x298.png 768w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-147.png 1317w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p style=\"font-size:20px\"><strong>Add Block Settings<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large image-border\"><img decoding=\"async\" width=\"1024\" height=\"709\" src=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-148-1024x709.png\" alt=\"\" class=\"wp-image-3642\" srcset=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-148-1024x709.png 1024w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-148-300x208.png 300w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-148-768x532.png 768w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-148.png 1062w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong><br>App<\/strong>: Choose from available platforms (e.g., WhatsApp, Messenger, Web Chat).<\/p>\n\n\n\n<p><strong>Pop-Up Users<\/strong>: Choose the users who should receive on-dashboard pop-up notifications when a block happens.<\/p>\n\n\n\n<p><strong>Emails<\/strong>: Enter one or more email addresses (separated by commas). These contacts will receive email notifications about the block event.<\/p>\n\n\n\n<p><\/p>","protected":false},"author":1,"featured_media":0,"parent":2971,"menu_order":0,"template":"","manualdocumentationcategory":[16],"manual_doc_tag":[],"class_list":["post-2976","manual_documentation","type-manual_documentation","status-publish","hentry","manualdocumentationcategory-doc-demo-articles"],"_links":{"self":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/2976","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation"}],"about":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/types\/manual_documentation"}],"author":[{"embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":3,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/2976\/revisions"}],"predecessor-version":[{"id":3643,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/2976\/revisions\/3643"}],"up":[{"embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/2971"}],"wp:attachment":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/media?parent=2976"}],"wp:term":[{"taxonomy":"manualdocumentationcategory","embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manualdocumentationcategory?post=2976"},{"taxonomy":"manual_doc_tag","embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_doc_tag?post=2976"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}