{"id":2984,"date":"2025-05-19T18:02:06","date_gmt":"2025-05-19T18:02:06","guid":{"rendered":"https:\/\/wiki.xontel.com\/?post_type=manual_documentation&#038;p=2984"},"modified":"2025-06-19T13:03:28","modified_gmt":"2025-06-19T13:03:28","slug":"web-chat-logs","status":"publish","type":"manual_documentation","link":"https:\/\/wiki.xontel.com\/ar\/documentation\/call-center\/call-center-v-1-x-x\/applications\/web-chat\/web-chat-logs\/","title":{"rendered":"Web Chat Logs"},"content":{"rendered":"<p>The Web Chat Logs section stores a complete history of all conversations that took place through the live chat system. This is your go-to area for reviewing past chats, tracking agent activity, and exporting records if needed.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large image-border\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"355\" src=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-194-1024x355.png\" alt=\"\" class=\"wp-image-4434\" srcset=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-194-1024x355.png 1024w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-194-300x104.png 300w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-194-768x266.png 768w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-194.png 1309w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>","protected":false},"author":1,"featured_media":0,"parent":2980,"menu_order":0,"template":"","manualdocumentationcategory":[16],"manual_doc_tag":[],"class_list":["post-2984","manual_documentation","type-manual_documentation","status-publish","hentry","manualdocumentationcategory-doc-demo-articles"],"_links":{"self":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/2984","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation"}],"about":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/types\/manual_documentation"}],"author":[{"embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":2,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/2984\/revisions"}],"predecessor-version":[{"id":4435,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/2984\/revisions\/4435"}],"up":[{"embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/2980"}],"wp:attachment":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/media?parent=2984"}],"wp:term":[{"taxonomy":"manualdocumentationcategory","embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manualdocumentationcategory?post=2984"},{"taxonomy":"manual_doc_tag","embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_doc_tag?post=2984"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}