{"id":2994,"date":"2025-05-19T19:02:28","date_gmt":"2025-05-19T19:02:28","guid":{"rendered":"https:\/\/wiki.xontel.com\/?post_type=manual_documentation&#038;p=2994"},"modified":"2025-06-19T08:34:48","modified_gmt":"2025-06-19T08:34:48","slug":"templates","status":"publish","type":"manual_documentation","link":"https:\/\/wiki.xontel.com\/ar\/documentation\/call-center\/call-center-v-1-x-x\/applications\/email-management\/templates\/","title":{"rendered":"Templates"},"content":{"rendered":"<p>The Email Template module enables users to predefine reusable email content, supporting consistency in communication, time efficiency, and team-wide alignment. Templates can be applied during outgoing email composition.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large image-border\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"334\" src=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-161-1024x334.png\" alt=\"\" class=\"wp-image-3667\" srcset=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-161-1024x334.png 1024w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-161-300x98.png 300w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-161-768x250.png 768w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-161.png 1313w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p style=\"font-size:20px\"><strong>Add Email Templates<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large image-border\"><img decoding=\"async\" width=\"1024\" height=\"583\" src=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-162-1024x583.png\" alt=\"\" class=\"wp-image-3669\" srcset=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-162-1024x583.png 1024w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-162-300x171.png 300w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-162-768x437.png 768w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-162.png 1072w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Template Name<\/strong>: A recognizable label for the template.<\/p>\n\n\n\n<p><strong>Template Description<\/strong>: A brief note about the purpose of the template to help teammates understand its context.<\/p>\n\n\n\n<p><strong>Subject<\/strong>: The default subject line that will appear when this template is used.<\/p>\n\n\n\n<p><strong>Email HTML Text<\/strong>: The body of the email, written in HTML format.<\/p>\n\n\n\n<p><strong><br><\/strong><\/p>","protected":false},"author":1,"featured_media":0,"parent":2986,"menu_order":0,"template":"","manualdocumentationcategory":[16],"manual_doc_tag":[],"class_list":["post-2994","manual_documentation","type-manual_documentation","status-publish","hentry","manualdocumentationcategory-doc-demo-articles"],"_links":{"self":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/2994","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation"}],"about":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/types\/manual_documentation"}],"author":[{"embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":4,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/2994\/revisions"}],"predecessor-version":[{"id":4398,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/2994\/revisions\/4398"}],"up":[{"embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/2986"}],"wp:attachment":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/media?parent=2994"}],"wp:term":[{"taxonomy":"manualdocumentationcategory","embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manualdocumentationcategory?post=2994"},{"taxonomy":"manual_doc_tag","embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_doc_tag?post=2994"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}