{"id":3230,"date":"2025-05-23T17:54:04","date_gmt":"2025-05-23T17:54:04","guid":{"rendered":"https:\/\/wiki.xontel.com\/?post_type=manual_documentation&#038;p=3230"},"modified":"2025-06-19T09:08:55","modified_gmt":"2025-06-19T09:08:55","slug":"system-parameters","status":"publish","type":"manual_documentation","link":"https:\/\/wiki.xontel.com\/ar\/documentation\/call-center\/call-center-v-1-x-x\/settings\/system-parameters\/","title":{"rendered":"System Parameters"},"content":{"rendered":"<p>The System Parameters panel allows system administrators to configure essential behaviors of the system. These settings determine automatic actions such as logouts, data cleanup, message notifications, and connection protocols.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large image-border\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"429\" src=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-187-1024x429.png\" alt=\"\" class=\"wp-image-4415\" srcset=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-187-1024x429.png 1024w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-187-300x126.png 300w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-187-768x322.png 768w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-187.png 1307w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>AUTO_LOGOUT_DELAY_ADMIN<\/strong>: Auto log out when admin not using system for specific time.<\/p>\n\n\n\n<p><strong>AUTO_LOGOUT_AGENT<\/strong>: Auto log out for the agent when the session closes.<\/p>\n\n\n\n<p><strong>AUTO_REMOVE_OLD_CDR<\/strong>: Auto remove old CDR value is represented in days.<\/p>\n\n\n\n<p><strong>SEND_SMS_NOTIFICATION_AFTER_CALL_ENDS<\/strong>: Auto send SMS notification after call ends.<\/p>\n\n\n\n<p><strong>SERVER_PROTOCOL<\/strong>: Server protocol HTTP or HTTPS (should use if using social media app).<\/p>\n\n\n\n<p><strong>WHATSAPP_WELCOME_MEG<\/strong>: Welcome message for new client.<\/p>\n\n\n\n<p><strong>CALLS_NUMBER_BEFORE_LOGOUT<\/strong>: Number of calls abandoned by agents before forcing agent logout.<\/p>\n\n\n\n<p><strong>DYNAMIC_FIELD_CALL_POPUP<\/strong>: List of contact model fields with their value of who makes call actions. <\/p>\n\n\n\n<p><strong>DEFAULT_COUNTRY<\/strong>: Default Country Code.<\/p>\n\n\n\n<p><\/p>","protected":false},"author":1,"featured_media":0,"parent":3116,"menu_order":10,"template":"","manualdocumentationcategory":[16],"manual_doc_tag":[],"class_list":["post-3230","manual_documentation","type-manual_documentation","status-publish","hentry","manualdocumentationcategory-doc-demo-articles"],"_links":{"self":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/3230","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation"}],"about":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/types\/manual_documentation"}],"author":[{"embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":2,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/3230\/revisions"}],"predecessor-version":[{"id":4416,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/3230\/revisions\/4416"}],"up":[{"embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/3116"}],"wp:attachment":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/media?parent=3230"}],"wp:term":[{"taxonomy":"manualdocumentationcategory","embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manualdocumentationcategory?post=3230"},{"taxonomy":"manual_doc_tag","embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_doc_tag?post=3230"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}