{"id":3259,"date":"2025-05-24T15:10:39","date_gmt":"2025-05-24T15:10:39","guid":{"rendered":"https:\/\/wiki.xontel.com\/?post_type=manual_documentation&#038;p=3259"},"modified":"2025-05-24T15:16:32","modified_gmt":"2025-05-24T15:16:32","slug":"admin","status":"publish","type":"manual_documentation","link":"https:\/\/wiki.xontel.com\/ar\/documentation\/call-center\/call-center-v-1-x-x\/authentication\/users\/admin\/","title":{"rendered":"Admin"},"content":{"rendered":"<p>System manager with full control over the system.<\/p>\n\n\n\n<p><strong>Responsibilities:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Configure the entire system (queues, users, etc.).<\/li>\n\n\n\n<li>Add\/remove agents, supervisors, or other admins.<\/li>\n\n\n\n<li>Set up permissions, roles, and security settings.<\/li>\n\n\n\n<li>Manage integrations and system updates.<\/li>\n\n\n\n<li>Access all logs and reports.<\/li>\n<\/ul>\n\n\n\n<p><strong>Access Level:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Full access to all system settings and user data.<\/li>\n\n\n\n<li>Responsible for maintaining the overall health and configuration of the system.<\/li>\n<\/ul>\n\n\n\n<p><strong>configuration<\/strong>:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Enable the superuser button from user settings.<\/li>\n\n\n\n<li>follow other steps from <a href=\"https:\/\/wiki.xontel.com\/ar\/documentation\/call-center\/authentication\/users\/\" data-type=\"page\" data-id=\"17\">here<\/a>.<\/li>\n<\/ul>\n\n\n\n<p><\/p>","protected":false},"author":1,"featured_media":0,"parent":3005,"menu_order":1,"template":"","manualdocumentationcategory":[16],"manual_doc_tag":[],"class_list":["post-3259","manual_documentation","type-manual_documentation","status-publish","hentry","manualdocumentationcategory-doc-demo-articles"],"_links":{"self":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/3259","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation"}],"about":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/types\/manual_documentation"}],"author":[{"embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":4,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/3259\/revisions"}],"predecessor-version":[{"id":3266,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/3259\/revisions\/3266"}],"up":[{"embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/3005"}],"wp:attachment":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/media?parent=3259"}],"wp:term":[{"taxonomy":"manualdocumentationcategory","embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manualdocumentationcategory?post=3259"},{"taxonomy":"manual_doc_tag","embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_doc_tag?post=3259"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}