{"id":3310,"date":"2025-05-26T18:48:03","date_gmt":"2025-05-26T18:48:03","guid":{"rendered":"https:\/\/wiki.xontel.com\/?post_type=manual_documentation&#038;p=3310"},"modified":"2025-05-29T18:17:35","modified_gmt":"2025-05-29T18:17:35","slug":"dial-teams","status":"publish","type":"manual_documentation","link":"https:\/\/wiki.xontel.com\/ar\/documentation\/call-center\/call-center-v-1-x-x\/applications\/auto-dialer\/dial-teams\/","title":{"rendered":"Dial Teams"},"content":{"rendered":"<p>The Dial Teams module allows administrators to organize users into dedicated calling teams. This structure ensures efficient campaign management by associating specific users (agents) with specific campaigns.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large image-border\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"358\" src=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-151-1024x358.png\" alt=\"\" class=\"wp-image-3648\" srcset=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-151-1024x358.png 1024w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-151-300x105.png 300w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-151-768x269.png 768w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-151.png 1303w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"has-medium-font-size\"><strong>Add Dial Team<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large image-border\"><img decoding=\"async\" width=\"1024\" height=\"305\" src=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-152-1024x305.png\" alt=\"\" class=\"wp-image-3649\" srcset=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-152-1024x305.png 1024w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-152-300x89.png 300w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-152-768x229.png 768w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-152.png 1092w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>Name<\/strong>: The name of the dial team (e.g., <em>support<\/em>, <em>sales<\/em>).<\/p>\n\n\n\n<p><strong>Members<\/strong>: The users assigned to this team. Each member handles calls for campaigns assigned to this team.<\/p>\n\n\n\n<p><\/p>","protected":false},"author":1,"featured_media":0,"parent":3306,"menu_order":0,"template":"","manualdocumentationcategory":[16],"manual_doc_tag":[],"class_list":["post-3310","manual_documentation","type-manual_documentation","status-publish","hentry","manualdocumentationcategory-doc-demo-articles"],"_links":{"self":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/3310","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation"}],"about":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/types\/manual_documentation"}],"author":[{"embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":2,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/3310\/revisions"}],"predecessor-version":[{"id":3650,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/3310\/revisions\/3650"}],"up":[{"embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/3306"}],"wp:attachment":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/media?parent=3310"}],"wp:term":[{"taxonomy":"manualdocumentationcategory","embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manualdocumentationcategory?post=3310"},{"taxonomy":"manual_doc_tag","embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_doc_tag?post=3310"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}