{"id":3719,"date":"2025-05-30T11:44:11","date_gmt":"2025-05-30T11:44:11","guid":{"rendered":"https:\/\/wiki.xontel.com\/?post_type=manual_documentation&#038;p=3719"},"modified":"2026-10-02T09:49:06","modified_gmt":"2026-10-02T09:49:06","slug":"call-center-v-1-x-x","status":"publish","type":"manual_documentation","link":"https:\/\/wiki.xontel.com\/ar\/documentation\/xontel-platform\/call-center\/call-center-v-1-x-x\/","title":{"rendered":"Call Center V 1.X.X"},"content":{"rendered":"<p class=\"wp-block-paragraph\">The <strong>Call Center v1.x.x<\/strong> version represents the original Call Center interface and early Call Center feature set. It includes the legacy design used to manage agents, supervisors, queues, contacts, tickets, reports, customer interactions, and related Call Center operations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This version should be used when documenting or supporting Call Center systems that still use the old interface.<\/p>","protected":false},"author":1,"featured_media":0,"parent":2663,"menu_order":0,"template":"","manualdocumentationcategory":[16],"manual_doc_tag":[],"class_list":["post-3719","manual_documentation","type-manual_documentation","status-publish","hentry","manualdocumentationcategory-xontel-doc"],"_links":{"self":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/3719","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation"}],"about":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/types\/manual_documentation"}],"author":[{"embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":6,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/3719\/revisions"}],"predecessor-version":[{"id":10328,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/3719\/revisions\/10328"}],"up":[{"embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/2663"}],"wp:attachment":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/media?parent=3719"}],"wp:term":[{"taxonomy":"manualdocumentationcategory","embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manualdocumentationcategory?post=3719"},{"taxonomy":"manual_doc_tag","embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_doc_tag?post=3719"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}