{"id":8171,"date":"2025-10-29T20:40:56","date_gmt":"2025-10-29T20:40:56","guid":{"rendered":"https:\/\/wiki.xontel.com\/?post_type=manual_documentation&#038;p=8171"},"modified":"2025-10-29T20:40:56","modified_gmt":"2025-10-29T20:40:56","slug":"contacts-management","status":"publish","type":"manual_documentation","link":"https:\/\/wiki.xontel.com\/ar\/documentation\/telsip-cloud-call-center\/call-center-v-1-x-x\/contacts-management\/","title":{"rendered":"Contacts Management"},"content":{"rendered":"<p class=\"wp-block-paragraph\" style=\"font-size:25px\"><strong>Dashboard<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Contacts Management Dashboard provides a high-level view of all contacts, grouped data, and associated companies. It is a central visual reporting area that gives immediate insights into contact distribution and volume by country, agent, or organization.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large image-border\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"321\" src=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/10\/image-28-1024x321.png\" alt=\"\" class=\"wp-image-8172\" srcset=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/10\/image-28-1024x321.png 1024w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/10\/image-28-300x94.png 300w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/10\/image-28-768x241.png 768w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/10\/image-28-1536x481.png 1536w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/10\/image-28-18x6.png 18w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/10\/image-28.png 1876w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Total Contacts<\/strong>:Displays the total number of individual contacts in the system.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Total Contacts Group<\/strong>:Shows the count of contact groups currently configured.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Total Companies<\/strong>:Indicates how many companies are linked to the stored contacts.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large image-border\"><img decoding=\"async\" width=\"1024\" height=\"409\" src=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/10\/image-29-1024x409.png\" alt=\"\" class=\"wp-image-8173\" srcset=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/10\/image-29-1024x409.png 1024w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/10\/image-29-300x120.png 300w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/10\/image-29-768x307.png 768w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/10\/image-29-1536x613.png 1536w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/10\/image-29-18x7.png 18w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/10\/image-29.png 1874w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Total Contacts Per Country<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This chart provides a visual summary of how contacts are distributed geographically. Each bar represents a country, with its height indicating the number of contacts associated with that region.<\/p>","protected":false},"author":1,"featured_media":0,"parent":8084,"menu_order":7,"template":"","manualdocumentationcategory":[45],"manual_doc_tag":[],"class_list":["post-8171","manual_documentation","type-manual_documentation","status-publish","hentry","manualdocumentationcategory-telsip"],"_links":{"self":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/8171","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation"}],"about":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/types\/manual_documentation"}],"author":[{"embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":1,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/8171\/revisions"}],"predecessor-version":[{"id":8174,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/8171\/revisions\/8174"}],"up":[{"embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/8084"}],"wp:attachment":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/media?parent=8171"}],"wp:term":[{"taxonomy":"manualdocumentationcategory","embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manualdocumentationcategory?post=8171"},{"taxonomy":"manual_doc_tag","embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_doc_tag?post=8171"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}