{"id":8223,"date":"2025-11-01T20:04:52","date_gmt":"2025-11-01T20:04:52","guid":{"rendered":"https:\/\/wiki.xontel.com\/?post_type=manual_documentation&#038;p=8223"},"modified":"2025-11-01T20:04:52","modified_gmt":"2025-11-01T20:04:52","slug":"ticket-managements","status":"publish","type":"manual_documentation","link":"https:\/\/wiki.xontel.com\/ar\/documentation\/telsip-cloud-call-center\/call-center-v-1-x-x\/applications\/ticket-managements\/","title":{"rendered":"Ticket Managements"},"content":{"rendered":"<p style=\"font-size:25px\"><strong>Dashboards<\/strong><\/p>\n\n\n\n<p>The Ticket Management Dashboard provides a centralized view of all ticket activity within the selected date range. This interface allows administrators, support agents, and managers to track, analyze, and respond to support tickets efficiently.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large image-border\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"443\" src=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/11\/image-1024x443.png\" alt=\"\" class=\"wp-image-8224\" srcset=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/11\/image-1024x443.png 1024w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/11\/image-300x130.png 300w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/11\/image-768x332.png 768w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/11\/image-1536x665.png 1536w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/11\/image-18x8.png 18w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/11\/image.png 1892w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>","protected":false},"author":1,"featured_media":0,"parent":8220,"menu_order":8,"template":"","manualdocumentationcategory":[45],"manual_doc_tag":[],"class_list":["post-8223","manual_documentation","type-manual_documentation","status-publish","hentry","manualdocumentationcategory-telsip"],"_links":{"self":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/8223","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation"}],"about":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/types\/manual_documentation"}],"author":[{"embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":1,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/8223\/revisions"}],"predecessor-version":[{"id":8225,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/8223\/revisions\/8225"}],"up":[{"embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/8220"}],"wp:attachment":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/media?parent=8223"}],"wp:term":[{"taxonomy":"manualdocumentationcategory","embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manualdocumentationcategory?post=8223"},{"taxonomy":"manual_doc_tag","embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_doc_tag?post=8223"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}