{"id":8358,"date":"2025-11-07T22:23:34","date_gmt":"2025-11-07T22:23:34","guid":{"rendered":"https:\/\/wiki.xontel.com\/?post_type=manual_documentation&#038;p=8358"},"modified":"2025-11-07T22:23:56","modified_gmt":"2025-11-07T22:23:56","slug":"blocked-word-2","status":"publish","type":"manual_documentation","link":"https:\/\/wiki.xontel.com\/ar\/documentation\/telsip-cloud-call-center\/call-center-v-1-x-x\/block\/blocked-word-2\/","title":{"rendered":"Blocked Word"},"content":{"rendered":"<p>The Blocked Words feature enables administrators to prevent specific words from being used in messages across communication channels like chat or social media. It helps protect your system from inappropriate language, spam, or policy-violating terms.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large image-border\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"434\" src=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/11\/image-35-1024x434.png\" alt=\"\" class=\"wp-image-8359\" srcset=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/11\/image-35-1024x434.png 1024w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/11\/image-35-300x127.png 300w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/11\/image-35-768x326.png 768w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/11\/image-35-1536x651.png 1536w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/11\/image-35-18x8.png 18w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/11\/image-35.png 1884w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p style=\"font-size:20px\"><strong>Add Blocked Word<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-full image-border\"><img decoding=\"async\" width=\"1018\" height=\"333\" src=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-146.png\" alt=\"\" class=\"wp-image-3637\" srcset=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-146.png 1018w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-146-300x98.png 300w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2025\/05\/image-146-768x251.png 768w\" sizes=\"(max-width: 1018px) 100vw, 1018px\" \/><\/figure>\n\n\n\n<p><strong>Word<\/strong>: Enter the term you want to block. Once added, messages containing this word will be added to the block list to take action.<\/p>\n\n\n\n<p><\/p>","protected":false},"author":1,"featured_media":0,"parent":8355,"menu_order":0,"template":"","manualdocumentationcategory":[45],"manual_doc_tag":[],"class_list":["post-8358","manual_documentation","type-manual_documentation","status-publish","hentry","manualdocumentationcategory-telsip"],"_links":{"self":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/8358","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation"}],"about":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/types\/manual_documentation"}],"author":[{"embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":1,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/8358\/revisions"}],"predecessor-version":[{"id":8360,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/8358\/revisions\/8360"}],"up":[{"embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/8355"}],"wp:attachment":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/media?parent=8358"}],"wp:term":[{"taxonomy":"manualdocumentationcategory","embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manualdocumentationcategory?post=8358"},{"taxonomy":"manual_doc_tag","embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_doc_tag?post=8358"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}