{"id":8902,"date":"2026-06-16T17:41:51","date_gmt":"2026-06-16T17:41:51","guid":{"rendered":"https:\/\/wiki.xontel.com\/?post_type=manual_documentation&#038;p=8902"},"modified":"2026-08-01T09:21:52","modified_gmt":"2026-08-01T09:21:52","slug":"overview","status":"publish","type":"manual_documentation","link":"https:\/\/wiki.xontel.com\/ar\/documentation\/pbx\/pbx-v-2-x-x\/overview\/","title":{"rendered":"Overview"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Introduction<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The <strong>XonTel PBX System<\/strong> provides a centralized management interface for configuring, monitoring, and maintaining the telephony environment. It allows administrators to manage extensions, trunks, call routing, queues, recordings, audio resources, security, users, system settings, and licensing from one platform.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The system is designed to simplify PBX administration, improve call handling, provide real-time visibility, and support secure and reliable communication across the organization.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Brief Section Summary<\/h2>\n\n\n\n<h4 class=\"wp-block-heading\"><a href=\"https:\/\/wiki.xontel.com\/ar\/documentation\/pbx\/pbx-v-2-x-x\/dashboard\/\" data-type=\"page\" data-id=\"17\">Dashboard<\/a><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Provides a real-time overview of system health, active calls, resource usage, interface status, registered extensions, SIP trunk availability, and concurrent calls.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><a href=\"https:\/\/wiki.xontel.com\/ar\/documentation\/pbx\/pbx-v-2-x-x\/extensions\/\" data-type=\"page\" data-id=\"17\">Extensions<\/a><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Used to create and manage phone extensions, including user details, voicemail, codecs, call behavior, IP restrictions, and extension destinations.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><a href=\"https:\/\/wiki.xontel.com\/ar\/documentation\/pbx\/pbx-v-2-x-x\/trunks\/\" data-type=\"page\" data-id=\"17\">Trunks<\/a><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Used to configure SIP trunks for connecting the PBX to external providers or remote SIP systems.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><a href=\"https:\/\/wiki.xontel.com\/ar\/documentation\/pbx\/pbx-v-2-x-x\/pbx-features\/\" data-type=\"page\" data-id=\"17\">PBX Features<\/a><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Includes IVR, ring groups, paging\/intercom, blacklist rules, call controls, and feature codes used to manage call handling and routing behavior.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><a href=\"https:\/\/wiki.xontel.com\/ar\/documentation\/pbx\/pbx-v-2-x-x\/voice-audio\/\" data-type=\"page\" data-id=\"17\">Voice &amp; Audio<\/a><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Used to manage voice prompts, music on hold, and language settings used throughout PBX call flows.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><a href=\"https:\/\/wiki.xontel.com\/ar\/documentation\/pbx\/pbx-v-2-x-x\/queues\/\" data-type=\"page\" data-id=\"17\">Queues<\/a><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Used to manage call queues, assign agents or extensions, configure queue strategies, and control caller waiting behavior.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><a href=\"https:\/\/wiki.xontel.com\/ar\/documentation\/pbx\/pbx-v-2-x-x\/cdrs\/\" data-type=\"page\" data-id=\"17\">CDRs<\/a><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Provides call history records, call status, duration, caller details, destinations, and recording access for reporting and troubleshooting.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><a href=\"https:\/\/wiki.xontel.com\/ar\/documentation\/pbx\/pbx-v-2-x-x\/sip-settings\/\" data-type=\"page\" data-id=\"17\">SIP Settings<\/a><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Used to configure SIP NAT and transport settings required for registration, call setup, media routing, and endpoint compatibility.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><a href=\"https:\/\/wiki.xontel.com\/ar\/documentation\/pbx\/pbx-v-2-x-x\/system\/\" data-type=\"page\" data-id=\"17\">System<\/a><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Provides administrative settings for network configuration, VPN, Dynamic DNS, SMTP, hostname, LDAP, session timeout, storage, and other system-level options.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><a href=\"https:\/\/wiki.xontel.com\/ar\/documentation\/pbx\/pbx-v-2-x-x\/security\/\" data-type=\"page\" data-id=\"17\">Security<\/a><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Includes firewall and Fail2ban tools used to protect the PBX from unauthorized access, suspicious activity, and unwanted network traffic.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><a href=\"https:\/\/wiki.xontel.com\/ar\/documentation\/pbx\/pbx-v-2-x-x\/maintenance\/\" data-type=\"page\" data-id=\"17\">Maintenance<\/a><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Provides tools for restarting services, rebooting the server, creating backups, restoring configurations, and reviewing backup logs.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><a href=\"https:\/\/wiki.xontel.com\/ar\/documentation\/pbx\/pbx-v-2-x-x\/authentication\/\" data-type=\"page\" data-id=\"17\">Authentication<\/a><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Used to manage system users, end users, blocked users, groups, permissions, OTP, CAPTCHA, and login security settings.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><a href=\"https:\/\/wiki.xontel.com\/ar\/documentation\/pbx\/pbx-v-2-x-x\/status\/\" data-type=\"page\" data-id=\"17\">Status<\/a><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Displays live availability information for extensions and trunks, helping administrators verify registration and connectivity.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><a href=\"https:\/\/wiki.xontel.com\/ar\/documentation\/pbx\/pbx-v-2-x-x\/audit-log\/\" data-type=\"page\" data-id=\"17\">Audit Log<\/a><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Records system activity and user actions, including request details, response codes, timestamps, and user IP addresses.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><a href=\"https:\/\/wiki.xontel.com\/ar\/documentation\/pbx\/pbx-v-2-x-x\/overview\/license-activation-verification\/\" data-type=\"page\" data-id=\"17\">License<\/a><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Displays licensed applications, license status, expiration dates, limits, and related license information.<\/p>","protected":false},"author":1,"featured_media":0,"parent":8888,"menu_order":0,"template":"","manualdocumentationcategory":[16],"manual_doc_tag":[],"class_list":["post-8902","manual_documentation","type-manual_documentation","status-publish","hentry","manualdocumentationcategory-xontel-doc"],"_links":{"self":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/8902","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation"}],"about":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/types\/manual_documentation"}],"author":[{"embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":13,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/8902\/revisions"}],"predecessor-version":[{"id":9483,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/8902\/revisions\/9483"}],"up":[{"embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/8888"}],"wp:attachment":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/media?parent=8902"}],"wp:term":[{"taxonomy":"manualdocumentationcategory","embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manualdocumentationcategory?post=8902"},{"taxonomy":"manual_doc_tag","embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_doc_tag?post=8902"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}