{"id":8902,"date":"2026-06-16T17:41:51","date_gmt":"2026-06-16T17:41:51","guid":{"rendered":"https:\/\/wiki.xontel.com\/?post_type=manual_documentation&#038;p=8902"},"modified":"2026-10-03T11:24:29","modified_gmt":"2026-10-03T11:24:29","slug":"overview","status":"publish","type":"manual_documentation","link":"https:\/\/wiki.xontel.com\/ar\/documentation\/xontel-platform\/pbx\/pbx-v-3-x-x\/overview\/","title":{"rendered":"Overview"},"content":{"rendered":"<h2 class=\"wp-block-heading\">Introduction<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The <strong>XonTel PBX Manager<\/strong> new design provides a modern and organized management interface for configuring, monitoring, and maintaining the PBX system. It is designed to make daily administration easier by grouping core telephony, system, security, and maintenance tools into a clearer structure.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">With the new design, administrators can access key PBX functions such as extensions, trunks, call controls, queues, CDRs, SIP settings, system configuration, authentication, security controls, status monitoring, and backup tools from a unified interface.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The updated layout improves navigation, readability, and operational visibility. It helps administrators move between modules more efficiently, review important system information faster, and manage PBX settings with a more consistent workflow.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This design also supports enhanced monitoring and administration features, including the PBX dashboard, extension and trunk status, audit logs, license information, backup and restore, login security settings, and system maintenance actions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The <strong>Overview<\/strong> section introduces the new PBX management experience and provides a starting point for understanding how the redesigned interface is organized.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Brief Section Summary<\/h2>\n\n\n\n<h4 class=\"wp-block-heading\"><a href=\"https:\/\/wiki.xontel.com\/ar\/documentation\/xontel-platform\/pbx\/pbx-v-3-x-x\/dashboard\/\" data-type=\"page\" data-id=\"17\">Dashboard<\/a><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Provides a real-time overview of system health, active calls, resource usage, interface status, registered extensions, SIP trunk availability, and concurrent calls.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><a href=\"https:\/\/wiki.xontel.com\/ar\/documentation\/xontel-platform\/pbx\/pbx-v-3-x-x\/extensions\/\" data-type=\"page\" data-id=\"17\">Extensions<\/a><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Used to create and manage phone extensions, including user details, voicemail, codecs, call behavior, IP restrictions, and extension destinations.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><a href=\"https:\/\/wiki.xontel.com\/ar\/documentation\/xontel-platform\/pbx\/pbx-v-3-x-x\/trunks\/\" data-type=\"page\" data-id=\"17\">Trunks<\/a><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Used to configure SIP trunks for connecting the PBX to external providers or remote SIP systems.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><a href=\"https:\/\/wiki.xontel.com\/ar\/documentation\/xontel-platform\/pbx\/pbx-v-3-x-x\/pbx-features\/\" data-type=\"page\" data-id=\"17\">PBX Features<\/a><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Includes IVR, ring groups, paging\/intercom, blacklist rules, call controls, and feature codes used to manage call handling and routing behavior.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><a href=\"https:\/\/wiki.xontel.com\/ar\/documentation\/xontel-platform\/pbx\/pbx-v-3-x-x\/voice-audio\/\" data-type=\"page\" data-id=\"17\">Voice &amp; Audio<\/a><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Used to manage voice prompts, music on hold, and language settings used throughout PBX call flows.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><a href=\"https:\/\/wiki.xontel.com\/ar\/documentation\/xontel-platform\/pbx\/pbx-v-3-x-x\/queues\/\" data-type=\"page\" data-id=\"17\">Queues<\/a><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Used to manage call queues, assign agents or extensions, configure queue strategies, and control caller waiting behavior.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><a href=\"https:\/\/wiki.xontel.com\/ar\/documentation\/xontel-platform\/pbx\/pbx-v-3-x-x\/cdrs\/\" data-type=\"page\" data-id=\"17\">CDRs<\/a><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Provides call history records, call status, duration, caller details, destinations, and recording access for reporting and troubleshooting.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><a href=\"https:\/\/wiki.xontel.com\/ar\/documentation\/xontel-platform\/pbx\/pbx-v-3-x-x\/sip-settings\/\" data-type=\"page\" data-id=\"17\">SIP Settings<\/a><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Used to configure SIP NAT and transport settings required for registration, call setup, media routing, and endpoint compatibility.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><a href=\"https:\/\/wiki.xontel.com\/ar\/documentation\/xontel-platform\/pbx\/pbx-v-3-x-x\/system\/\" data-type=\"page\" data-id=\"17\">System<\/a><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Provides administrative settings for network configuration, VPN, Dynamic DNS, SMTP, hostname, LDAP, session timeout, storage, and other system-level options.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><a href=\"https:\/\/wiki.xontel.com\/ar\/documentation\/xontel-platform\/pbx\/pbx-v-3-x-x\/security\/\" data-type=\"page\" data-id=\"17\">Security<\/a><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Includes firewall and Fail2ban tools used to protect the PBX from unauthorized access, suspicious activity, and unwanted network traffic.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><a href=\"https:\/\/wiki.xontel.com\/ar\/documentation\/xontel-platform\/pbx\/pbx-v-3-x-x\/maintenance\/\" data-type=\"page\" data-id=\"17\">Maintenance<\/a><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Provides tools for restarting services, rebooting the server, creating backups, restoring configurations, and reviewing backup logs.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><a href=\"https:\/\/wiki.xontel.com\/ar\/documentation\/xontel-platform\/pbx\/pbx-v-3-x-x\/authentication\/\" data-type=\"page\" data-id=\"17\">Authentication<\/a><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Used to manage system users, end users, blocked users, groups, permissions, OTP, CAPTCHA, and login security settings.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><a href=\"https:\/\/wiki.xontel.com\/ar\/documentation\/xontel-platform\/pbx\/pbx-v-3-x-x\/status\/\" data-type=\"page\" data-id=\"17\">Status<\/a><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Displays live availability information for extensions and trunks, helping administrators verify registration and connectivity.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><a href=\"https:\/\/wiki.xontel.com\/ar\/documentation\/xontel-platform\/pbx\/pbx-v-3-x-x\/audit-log\/\" data-type=\"page\" data-id=\"17\">Audit Log<\/a><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Records system activity and user actions, including request details, response codes, timestamps, and user IP addresses.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><a href=\"https:\/\/wiki.xontel.com\/ar\/documentation\/xontel-platform\/pbx\/pbx-v-3-x-x\/overview\/license\/\" data-type=\"page\" data-id=\"17\">License<\/a><\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Displays licensed applications, license status, expiration dates, limits, and related license information.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"author":1,"featured_media":0,"parent":8888,"menu_order":0,"template":"","manualdocumentationcategory":[16],"manual_doc_tag":[],"class_list":["post-8902","manual_documentation","type-manual_documentation","status-publish","hentry","manualdocumentationcategory-xontel-doc"],"_links":{"self":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/8902","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation"}],"about":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/types\/manual_documentation"}],"author":[{"embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":20,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/8902\/revisions"}],"predecessor-version":[{"id":10346,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/8902\/revisions\/10346"}],"up":[{"embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/8888"}],"wp:attachment":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/media?parent=8902"}],"wp:term":[{"taxonomy":"manualdocumentationcategory","embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manualdocumentationcategory?post=8902"},{"taxonomy":"manual_doc_tag","embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_doc_tag?post=8902"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}