{"id":8974,"date":"2026-07-03T15:23:15","date_gmt":"2026-07-03T15:23:15","guid":{"rendered":"https:\/\/wiki.xontel.com\/?post_type=manual_documentation&#038;p=8974"},"modified":"2026-07-03T17:05:49","modified_gmt":"2026-07-03T17:05:49","slug":"call-features","status":"publish","type":"manual_documentation","link":"https:\/\/wiki.xontel.com\/ar\/documentation\/pbx\/pbx-v-2-x-x\/pbx-features\/call-features\/","title":{"rendered":"Call Features"},"content":{"rendered":"<p class=\"wp-block-paragraph\">The <strong>Call Features<\/strong> section provides tools for configuring advanced call handling and routing behavior within the PBX system. It allows administrators to manage how incoming and internal calls are processed, distributed, announced, restricted, or redirected based on business requirements.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This section includes key call management features such as <a href=\"https:\/\/wiki.xontel.com\/ar\/documentation\/pbx\/pbx-v-2-x-x\/pbx-features\/call-features\/ivr\/\" data-type=\"page\" data-id=\"17\">IVR <\/a>menus, <a href=\"https:\/\/wiki.xontel.com\/ar\/documentation\/pbx\/pbx-v-2-x-x\/pbx-features\/call-features\/ring-group\/\" data-type=\"page\" data-id=\"17\">ring groups<\/a>, <a href=\"https:\/\/wiki.xontel.com\/ar\/documentation\/pbx\/pbx-v-2-x-x\/pbx-features\/call-features\/paging-intercom\/\" data-type=\"page\" data-id=\"17\">paging and intercom<\/a> configurations, and <a href=\"https:\/\/wiki.xontel.com\/ar\/documentation\/pbx\/pbx-v-2-x-x\/pbx-features\/call-features\/blacklist\/\" data-type=\"page\" data-id=\"17\">blacklist <\/a>rules. These features help improve call flow, automate caller routing, support internal communication, and enforce call control policies across the system.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"author":1,"featured_media":0,"parent":8972,"menu_order":0,"template":"","manualdocumentationcategory":[16],"manual_doc_tag":[],"class_list":["post-8974","manual_documentation","type-manual_documentation","status-publish","hentry","manualdocumentationcategory-xontel-doc"],"_links":{"self":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/8974","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation"}],"about":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/types\/manual_documentation"}],"author":[{"embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":3,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/8974\/revisions"}],"predecessor-version":[{"id":9010,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/8974\/revisions\/9010"}],"up":[{"embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/8972"}],"wp:attachment":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/media?parent=8974"}],"wp:term":[{"taxonomy":"manualdocumentationcategory","embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manualdocumentationcategory?post=8974"},{"taxonomy":"manual_doc_tag","embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_doc_tag?post=8974"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}