{"id":9076,"date":"2026-07-05T10:54:51","date_gmt":"2026-07-05T10:54:51","guid":{"rendered":"https:\/\/wiki.xontel.com\/?post_type=manual_documentation&#038;p=9076"},"modified":"2026-09-21T15:26:58","modified_gmt":"2026-09-21T15:26:58","slug":"voice-audio","status":"publish","type":"manual_documentation","link":"https:\/\/wiki.xontel.com\/ar\/documentation\/xontel-platform\/pbx\/pbx-v-3-x-x\/voice-audio\/","title":{"rendered":"Voice &amp; Audio"},"content":{"rendered":"<p class=\"wp-block-paragraph\">The <strong>Voice &amp; Audio<\/strong> section provides tools for managing the audio resources and language settings used across the PBX system. It allows administrators to upload, organize, and maintain <a href=\"https:\/\/wiki.xontel.com\/ar\/documentation\/xontel-platform\/pbx\/pbx-v-3-x-x\/voice-audio\/voice-prompts\/\" data-type=\"page\" data-id=\"17\">voice prompts<\/a>,<a href=\"https:\/\/wiki.xontel.com\/ar\/documentation\/xontel-platform\/pbx\/pbx-v-3-x-x\/voice-audio\/music-on-hold\/\" data-type=\"page\" data-id=\"17\"> music on hold<\/a> files, and <a href=\"https:\/\/wiki.xontel.com\/ar\/documentation\/xontel-platform\/pbx\/pbx-v-3-x-x\/voice-audio\/language\/\" data-type=\"page\" data-id=\"17\">global language preferences<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This section helps ensure that callers hear the correct announcements, prompts, and hold audio during call flows. It also supports a consistent voice experience across IVR menus, routing scenarios, voicemail behavior, and other audio-based PBX features.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"author":1,"featured_media":0,"parent":8888,"menu_order":6,"template":"","manualdocumentationcategory":[16],"manual_doc_tag":[],"class_list":["post-9076","manual_documentation","type-manual_documentation","status-publish","hentry","manualdocumentationcategory-xontel-doc"],"_links":{"self":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/9076","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation"}],"about":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/types\/manual_documentation"}],"author":[{"embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":3,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/9076\/revisions"}],"predecessor-version":[{"id":10250,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/9076\/revisions\/10250"}],"up":[{"embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/8888"}],"wp:attachment":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/media?parent=9076"}],"wp:term":[{"taxonomy":"manualdocumentationcategory","embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manualdocumentationcategory?post=9076"},{"taxonomy":"manual_doc_tag","embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_doc_tag?post=9076"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}