{"id":9178,"date":"2026-07-17T10:57:11","date_gmt":"2026-07-17T10:57:11","guid":{"rendered":"https:\/\/wiki.xontel.com\/?post_type=manual_documentation&#038;p=9178"},"modified":"2026-07-17T10:57:50","modified_gmt":"2026-07-17T10:57:50","slug":"diagnostic-tools","status":"publish","type":"manual_documentation","link":"https:\/\/wiki.xontel.com\/ar\/documentation\/pbx\/pbx-v-2-x-x\/system\/network\/diagnostic-tools\/","title":{"rendered":"Diagnostic Tools"},"content":{"rendered":"<p class=\"wp-block-paragraph\">The <strong>Diagnostic Tools<\/strong> section is used to test network connectivity and troubleshoot network-related issues from within the PBX system. These tools help administrators verify reachability, check domain resolution, and trace the path network traffic takes to a remote host.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-color has-link-color wp-elements-025b9e573c34c3aaf4f0c15901489f3c\" style=\"color:#4e7188\"><strong>Ping<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The Ping tool is used to test basic connectivity to a hostname or IP address.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large image-border\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"343\" src=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2026\/07\/image-31-1024x343.png\" alt=\"\" class=\"wp-image-9180\" srcset=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2026\/07\/image-31-1024x343.png 1024w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2026\/07\/image-31-300x101.png 300w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2026\/07\/image-31-768x257.png 768w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2026\/07\/image-31-1536x515.png 1536w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2026\/07\/image-31-18x6.png 18w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2026\/07\/image-31.png 1545w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Host<\/strong>: Defines the hostname or IP address to test.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Ping Interval<\/strong>: Defines the interval used between ping requests.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-color has-link-color wp-elements-1b33c3cbe3515359ccda0259349b20cc\" style=\"color:#4e7188\"><strong>NS Lookup<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The NS Lookup tool is used to verify DNS resolution for a domain name.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large image-border\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"291\" src=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2026\/07\/image-32-1024x291.png\" alt=\"\" class=\"wp-image-9181\" srcset=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2026\/07\/image-32-1024x291.png 1024w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2026\/07\/image-32-300x85.png 300w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2026\/07\/image-32-768x219.png 768w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2026\/07\/image-32-1536x437.png 1536w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2026\/07\/image-32-18x5.png 18w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2026\/07\/image-32.png 1546w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Host<\/strong>: Defines the domain name to look up.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-color has-link-color wp-elements-3ca59f6532eec255d55d53bb4c617e4a\" style=\"color:#4e7188\"><strong>Trace Route<\/strong><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The Trace Route tool is used to identify the route taken by traffic from the PBX server to the target host.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large image-border\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"293\" src=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2026\/07\/image-33-1024x293.png\" alt=\"\" class=\"wp-image-9182\" srcset=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2026\/07\/image-33-1024x293.png 1024w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2026\/07\/image-33-300x86.png 300w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2026\/07\/image-33-768x220.png 768w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2026\/07\/image-33-1536x440.png 1536w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2026\/07\/image-33-18x5.png 18w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2026\/07\/image-33.png 1550w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Host<\/strong>: Defines the hostname or IP address to trace.<\/p>\n\n\n\n<p 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