{"id":9879,"date":"2026-08-29T18:01:45","date_gmt":"2026-08-29T18:01:45","guid":{"rendered":"https:\/\/wiki.xontel.com\/?post_type=manual_documentation&#038;p=9879"},"modified":"2026-08-29T18:01:46","modified_gmt":"2026-08-29T18:01:46","slug":"system-parameters","status":"publish","type":"manual_documentation","link":"https:\/\/wiki.xontel.com\/ar\/documentation\/xontel-platform\/call-center\/call-center-v-2-x-x\/settings\/system-parameters\/","title":{"rendered":"System Parameters"},"content":{"rendered":"<p class=\"wp-block-paragraph\">The <strong>System Parameters<\/strong> section is used to manage system-wide configuration values that control specific Call Center behaviors and operational settings.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It allows administrators to review configured parameters, update their values, enable or disable individual settings, and adjust system behavior without changing application-level configuration.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large image-border\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"392\" src=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2026\/08\/image-42-1024x392.png\" alt=\"\" class=\"wp-image-9881\" srcset=\"https:\/\/wiki.xontel.com\/wp-content\/uploads\/2026\/08\/image-42-1024x392.png 1024w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2026\/08\/image-42-300x115.png 300w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2026\/08\/image-42-768x294.png 768w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2026\/08\/image-42-1536x589.png 1536w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2026\/08\/image-42-18x7.png 18w, https:\/\/wiki.xontel.com\/wp-content\/uploads\/2026\/08\/image-42.png 2046w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>SEND_SMS_NOTIFICATION_AFTER_CALL_ENDS<\/strong>: Defines the SMS message used when an automatic notification is sent after a call ends.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>SERVER_PROTOCOL<\/strong>: Defines whether the system uses HTTP or HTTPS for related integrations or services.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>AGENT_MAX_RINGNOANSWER<\/strong>: Defines the maximum number of Ring No Answer events allowed before forcing the agent to log out.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>DYNAMIC_FIELD_CALL_POPUP<\/strong>: Defines which contact fields are displayed dynamically during call-related popup actions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>DEFAULT_COUNTRY<\/strong>: Defines the default country code used by the system.<\/p>","protected":false},"author":1,"featured_media":0,"parent":9859,"menu_order":0,"template":"","manualdocumentationcategory":[16],"manual_doc_tag":[],"class_list":["post-9879","manual_documentation","type-manual_documentation","status-publish","hentry","manualdocumentationcategory-xontel-doc"],"_links":{"self":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/9879","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation"}],"about":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/types\/manual_documentation"}],"author":[{"embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":1,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/9879\/revisions"}],"predecessor-version":[{"id":9882,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/9879\/revisions\/9882"}],"up":[{"embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_documentation\/9859"}],"wp:attachment":[{"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/media?parent=9879"}],"wp:term":[{"taxonomy":"manualdocumentationcategory","embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manualdocumentationcategory?post=9879"},{"taxonomy":"manual_doc_tag","embeddable":true,"href":"https:\/\/wiki.xontel.com\/ar\/wp-json\/wp\/v2\/manual_doc_tag?post=9879"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}