Step into the future of trusted communication with XonTel AI
We’ve built intuitive AI directly within your XonTel environment, making it easy for any business to boost productivity and create richer team and customer connections. Let AI be your team’s new superpower.
AI intelligently directs calls to the most suitable agent based on skills, availability, and even customer history, reducing wait times and improving first-call resolution.
AI-powered tools like real-time knowledge base access, automated summaries, sentiment analysis assist agents, enabling to handle interactions
AI analyzes past interactions and customer data to provide agents with context and offer tailored solutions, leading to higher customer satisfaction.
AI-powered chatbots and virtual assistants handle routine inquiries, freeing up human agents for complex issues and providing 24/7 support availability.
AI analyzes communication data to identify trends, customer pain points, and agent performance issues, providing valuable insights for business improvement.
AI facilitates smarter internal communication through intelligent meeting summaries, automated task assignments, and enhanced search capabilities within UC platforms.
Converts calls into accurate, searchable text in real time—ideal for record-keeping, compliance, and training.
Instantly generates clear, concise call summaries with key points and action items, saving time on follow-ups.
Automatically tags conversations by topic, sentiment,or priority, making call organization and analysis effortless.
Analyzes voice tone and word patterns to detect customer mood and satisfaction levels during live interactions.
Provides instant translation between supported languages, enabling smooth communication between Arabic and English and vice versa.
Handles common inquiries and routine tasks via chat, reducing response time and freeing up human agents for complex issues.