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DID Numbers

13 views 0

Written by xontel_admin
August 24, 2025

This section lets you view and manage all your purchased and add-on DID numbers.

🔹 How to Add a DID Number

  • 🌍 Select your country
  • 📱 Select a mobile phone number from the available options
  • 📎 Upload your company CR as proof (choose files or drag and drop your files)
    • Accepted formats: PDF, JPG, JPEG, PNG
    • Maximum size: 10 MB per file
  • ⏳ Wait for CR approval before the DID number becomes active

➕ Add a DID as an Add-on

  • You can add a DID number as an ADD-ON to an existing subscription plan.

🆕 Buy a Standalone DID

  • You can buy a DID number as a standalone subscription.
    • It works the same way as adding it as an add-on, but you can choose your preferred billing cycle (monthly or yearly) and add extra channels as needed from the beginning.
  • 📌 Note: If you purchase a standalone DID, you will be able to view its credentials.

🔍 Search DID Numbers

  • Search by DID number to quickly find a specific number in your list.

🔹 How DIDs appear in Subscriptions:

  • Standalone DIDs will be listed directly under Subscriptions.
  • Add-on DIDs will appear inside the subscription they are linked to.
  • ➡️ In all cases, both types will always be displayed in the DID Numbers section for easy management.

🔹 Manage Your DID Numbers

  • Recharge your DID Balance at any time to keep your number active.
  • Upgrade the number of channels linked to your DID to handle more concurrent calls.

🔹 Auto Recharge Settings

Easily keep your DID balance topped up automatically. Configure thresholds and amounts so your main wallet is recharged without manual intervention.

  • ⚡ Set a Threshold Amount: When your DID balance drops below this threshold, auto-recharge will be triggered
  • 💰 Auto Recharge Amount: Define how much will be added each time auto-recharge is activated
  • 💳 Enable Auto Recharge using Saved Cards: Automatically recharge your main wallet using one of your saved payment cards when the threshold is reached

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