DID Numbers

This section lets you view and manage all your purchased and add-on DID numbers.

🔹 How to Add a DID Number

• 🌍 Select your country
• 📱 Select a mobile phone number from the available options
• 📎 Upload your company CR as proof (choose files or drag and drop your files)
  • Accepted formats: PDF, JPG, JPEG, PNG
  • Maximum size: 10 MB per file
• ⏳ Wait for CR approval before the DID number becomes active

➕ Add a DID as an Add-on

• You can add a DID number as an ADD-ON to an existing subscription plan.

🆕 Buy a Standalone DID

• You can buy a DID number as a standalone subscription.
  • It works the same way as adding it as an add-on, but you can choose your preferred billing cycle (monthly or yearly) and add extra channels as needed from the beginning.
• 📌 Note: If you purchase a standalone DID, you will be able to view its credentials.

🔍 Search DID Numbers

• Search by DID number to quickly find a specific number in your list.

🔹 How DIDs appear in Subscriptions:

• Standalone DIDs will be listed directly under Subscriptions.
• Add-on DIDs will appear inside the subscription they are linked to.
• ➡️ In all cases, both types will always be displayed in the DID Numbers section for easy management.

🔹 Manage Your DID Numbers

• Recharge your DID Balance at any time to keep your number active.

• Upgrade the number of channels linked to your DID to handle more concurrent calls.

🔹 Auto Recharge Settings

Easily keep your DID balance topped up automatically. Configure thresholds and amounts so your main wallet is recharged without manual intervention.

• ⚡ Set a Threshold Amount: When your DID balance drops below this threshold, auto-recharge will be triggered
• 💰 Auto Recharge Amount: Define how much will be added each time auto-recharge is activated
• 💳 Enable Auto Recharge using Saved Cards: Automatically recharge your main wallet using one of your saved payment cards when the threshold is reached