Smarter
Calls.
Connections.
Unleash the power of XonTel Unified Communications - a feature-rich, all-in-one communication platform that brings together business phone calls, video meetings, and secure messaging in one easy-to-use, cost-effective solution trusted by businesses worldwide.
Leading Companies Trust XonTel
6 Reasons to choose XonTel Software Services
Hassle-free & Easy installation
Instant scalability
Reliable. Always Connected
Fast, Deployment & Simple system administration
Integrations & APIs
Advanced Call Management
XonTel PBX
Features Of Our Enterprise & Small Business Phone System
Explore a powerful set of features designed to meet the needs of both enterprises and small businesses
- Telephony Features
- Administration & Security
- Video Calls
- Remote SIP Service
- Unified Communications
- Call control
- Integrations & APIs
XonTel Call Center
Revolutionize Customer Support with XonTel Call Center
XonTel Call Center is a powerful, all-in-one solution built for modern customer service operations. It combines advanced call routing, real-time analytics, and multi-channel support to boost agent performance and customer satisfaction. Scalable and secure, XonTel is designed to handle mission-critical communications for businesses of any size.
- Automatic Call Distribution (ACD)
- API & CRM Integrations
- Omni Channel
- Call Recording & Archiving
- Real-Time Call Monitoring & Analytics
- WebRTC Support
- Interactive Voice Response (IVR)
XonTel AI:
Redefining Business Communications
XonTel’s AI features efficiently manage calls, transforming traditional communication systems into smarter, faster, and more customer-centric communication platforms.
Solutions for every Industry
- Scalable for practices of any size
- Seamless Communication
- Smart Automations
- Emergency Ready
- Reduced wait times
- Adapt to increased call volumes
- Advanced analytics
- Clinical System Integration
- Integrated Video Conferencing for a virtual visit
XonTel UC for Hotels is built to enhance guest experiences and streamline hotel operations—whether you’re running a boutique stay or a large resort. With hospitality-focused features like room status, voicemail, and PMS integration, it delivers five-star communication. Enjoy faster response times, smoother service, and flexible analog/IP support. Optimize efficiency and leave guests eager to return.
- Check-in/check-out
- Guest Caller Name Display
- Room Status
- Wake-up Call scheduling
- Call Accounting
- Do-Not-Disturb Status
- Feedback Collection
- Multi-Location Support
- Centralize call handling for chains or franchises
- Call Analytics & Recording
- Smart Call-Back
- Do-Not-Disturb Status
- Let customers request a call-back instead of waiting on hold
- Feedback Collection
- Unified Communications Deploy XonTel’s Apps across macOS, Android, iOS, and WebRTC-enabled browsers to enable real-time communication. Support SIP-based voice, presence, messaging, and file sharing through a centralized PBX server with SRTP and TLS for secure transport.
- Conferencing (Audio & Video) Facilitates remote meetings, virtual classrooms, and collaborative projects.
- Integrated SIP Video Surveillance & Access Control Register SIP-enabled IP cameras, door intercoms, and video phones as PBX extensions. Enable live video streaming, DTMF-based door unlocking, and motion-triggered alerts through SIP messaging (SIP NOTIFY/INFO) and RTSP video feed relays.
- Emergency Call Routing Implement dynamic location routing and advanced call forking to notify on-site security, admin staff, and external emergency services simultaneously.
XonTel Phone System for Government The is built to meet the complex communication needs of the public sector, supporting critical services such as emergency hotlines, public inquiries, and interdepartmental coordination with high availability and strong encryption. With advanced role-based access control, managing users and permissions is simple and secure. XonTel ensures reliable, uninterrupted service delivery across all levels of government.
- High Availability & Failover Clustering Ensure 24/7 uptime with active-active or active-passive clustering. Automatically reroute SIP traffic and PBX services during hardware or network failure to maintain continuous operation for mission-critical communications.
- Role-Based Access Control Define granular administrative privileges across departments and agencies. Limit access to call records, PBX settings, or user provisioning based on role and clearance level, enhancing operational security.
- Secure Communication Infrastructure Encrypted VoIP, video, and messaging ensure compliance with government-grade security protocols.
- Reporting & Analytics Platform Detailed call data records (CDR), real-time dashboards, and customizable reports for performance monitoring, resource optimization, and citizen service analysis.
- Integration with Legacy Systems SIP gateways and APIs allow flexible interoperation with existing government infrastructure.
Integrations
XonTel integrates with all the apps you need — Microsoft 365, Teams, CRMs, ERPs, Active Directory, Hotel Management, POS, and more to make your business run smoothly.