Time Conditions allow you to control call routing based on specific time periods. They are typically used alongside Inbound Routes to customize the handling of incoming calls depending on the time of day, business hours, holidays, or special events.
Basic Info
Name Assign a descriptive name to easily identify the Time Condition.
Destination If Matched: Specify the destination where calls will be routed when the current time matches the defined schedule.
Destination If Not Matched: Specify the destination where calls will be routed when the current time does not match the schedule.
Active Times
Active Times define the specific time periods associated with a Time Condition.
You can configure multiple Active Times under a single Time Condition to cover different schedules or scenarios.