The System Parameters section is used to manage system-wide configuration values that control specific Call Center behaviors and operational settings.
It allows administrators to review configured parameters, update their values, enable or disable individual settings, and adjust system behavior without changing application-level configuration.
SEND_SMS_NOTIFICATION_AFTER_CALL_ENDS: Defines the SMS message used when an automatic notification is sent after a call ends.
SERVER_PROTOCOL: Defines whether the system uses HTTP or HTTPS for related integrations or services.
AGENT_MAX_RINGNOANSWER: Defines the maximum number of Ring No Answer events allowed before forcing the agent to log out.
DYNAMIC_FIELD_CALL_POPUP: Defines which contact fields are displayed dynamically during call-related popup actions.
DEFAULT_COUNTRY: Defines the default country code used by the system.