The Attachments section is used to create and manage reusable files for outgoing email messages within the Call Center system. It allows users to upload files once and reuse them when composing emails.
This section helps users maintain commonly used email attachments and reduce the need to upload the same files repeatedly.
Add Attachment
The Add Attachment section is used to upload a new reusable file for outgoing emails.
Name: Defines the name used to identify the attachment in the management interface.
File: Selects the file to upload and store for future email use.