• XonTel Platform
    • XonTel PBX Manager
      • PBX V 1.X.X
        • Overview
          • Installation
            • PBX ISO Installation on ESXi
          • License Activation & Verification
          • Log in to the PBX
        • System
          • Authentication
            • Users
            • Groups
            • Permissions
          • Network
            • Network Interface
            • Network Routes
            • Network Host
            • Static Routes
            • Diagnostic Tools
          • Host Name
          • Email
          • Security
            • IP Tables
            • Fail2ban
          • Dynamic DNS
          • VPN
            • Open VPN
            • SSTP
          • Maintenance
          • LDAP
        • PBX
          • Extensions
          • Trunks
          • Call controls
            • Inbound Routes
            • Outbound Routes
            • Time Conditions
            • Auto CLIP
          • Call Features
            • IVR
            • Ring Group
            • Queue
            • Paging/Intercom
            • Blacklist
          • Voice Prompts
          • Music On Hold
          • NAT
          • Status
          • CDR
          • Feature Code
          • Recording Storage
          • Transport
        • Event Center
          • Session Timeout
          • Activity Log
      • PBX V 3.X.X
        • Overview
          • Installation
            • PBX ISO Installation on ESXi
          • First Login and Activation Steps
        • Features
          • Dashboard
          • Extensions
          • Trunks
          • PBX Features
            • Call Features
              • IVR
              • Ring Group
              • Paging/Intercom
              • Blacklist
            • Call controls
              • Inbound Routes
              • Outbound Routes
              • Time Conditions
              • Auto CLIP
            • Feature Code
          • Voice & Audio
            • Voice Prompts
            • Music On Hold
            • System Sound Language
          • Queues
          • CDRs
          • SIP Settings
            • NAT
            • Transport
          • System
            • Network
              • Network Interface
              • Network Routes
              • Network Host
              • Static Routes
              • Diagnostic Tools
            • VPN
              • Open VPN
              • SSTP
            • Dynamic DNS
            • SMTP Settings
            • Host Name
            • LDAP
            • Session Timeout
            • Storage
          • Security
            • Firewall
            • Fail2ban
          • Maintenance
            • Service Actions
            • Backup & Restore
          • Advanced Settings
          • Status
          • Audit Log
          • Authentication
            • Users
            • Groups
            • Permissions
    • XonTel Call Center
      • Call Center V 1.X.X
        • Overview
          • Installation
          • Log in to the call center
          • License Activation & Verification
        • Dashboard
          • Agent Insights
          • Inbound calls
          • Outbound calls
          • My Dashboard
        • Call Center Management
          • Missed Call Actions
            • Missed Calls Actions History
            • Missed Call Actions
            • Missed Calls Actions Logs
          • Type of Break
          • Widgets
          • CDRs
          • CDR Survey Questions
          • Queues
          • Queue Logs
          • Queues Evaluation
          • Trunk
          • External Lookup
        • Contacts Management
          • Contacts
          • Contact Groups
          • Companies
          • Contact Custom fields
          • Customer Journey
        • Authentication
          • Users
            • Admin
            • Supervisor
            • Agent
          • Groups
          • Permissions
          • Add End User
        • Applications
          • Ticket Managements
            • Categories
              • Sub Categories
            • Create Ticket
            • Tickets List
            • Reminder Settings
            • Dashboards
            • Ticket Statistics
            • Tickets CCs
            • Follow Up
            • Custom Fields
            • Notifications Templates
            • Ticket Logs
          • SMS
            • SMS Message
            • Bulk SMS
            • SMS Templates
          • Email Management
            • Outgoing Emails
            • Incoming Emails
            • Attachments
            • Templates
            • Teams
          • Auto Dialer
            • Dial Teams
            • Auto Dialer Log
            • Auto Dialer Status
          • Web Chat
            • Dashboard
            • Offline Messages
            • Web Chat Logs
          • Queue Evaluation
            • Queues Evaluation Level
            • Queues Evaluation
          • Social Media
            • Social Media Teams
            • Social Media Sessions Tracker
            • WhatsApp
          • Agent Chat
        • Reports
          • Generate Reports
        • Settings
          • Site Administration
          • Email Settings
          • Email Channel Mailbox
          • Email Channel Outbox
          • Email Logger
          • Web Chat Settings
          • SMS Gateway
          • ODBC Settings
          • System Parameters
          • Updates
          • Https Certification
          • Web Phone Configuration
          • Web Logo Settings
          • End User Logo
        • Block
          • Blocked Word
          • Block Settings
        • Status
        • Session Control
        • Activity Log
      • Call Center V 2.X.X
    • Versions & Releases
      • V 1.X.X
      • V 2.X.X
      • V 3.X.X
        • V 3.0.X
        • V 3.1.X
        • V 3.2.X
        • V 3.3.X

XonTel Platform

7 views 0

Written by xontel_admin
August 20, 2026

Overview

The XonTel Platform is a unified communication and management environment designed to support business telephony, PBX administration, call center operations, user management, system security, monitoring, and service maintenance.

The platform provides centralized tools for managing different XonTel products and services, including XonTel PBX Manager and XonTel Call Center. Each product is organized by version, allowing administrators and support teams to access the correct documentation, features, configuration guides, and release notes based on the deployed system version.

Main Products

XonTel PBX Manager

XonTel PBX Manager is used to configure and manage PBX services, including extensions, trunks, queues, call routing, voice prompts, recordings, SIP settings, system security, authentication, and maintenance.

It provides the core tools required to build and operate a complete business phone system.

XonTel Call Center

XonTel Call Center is used to manage call center operations, agents, campaigns, queues, reports, and customer communication workflows.

It is designed for teams that need advanced call handling, monitoring, and operational control for customer service, sales, or support environments.

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XonTel PBX Manager
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