• XonTel Platform
    • XonTel PBX Manager
      • PBX V 1.X.X
        • Overview
          • Installation
            • PBX ISO Installation on ESXi
          • License Activation & Verification
          • Log in to the PBX
        • System
          • Authentication
            • Users
            • Groups
            • Permissions
          • Network
            • Network Interface
            • Network Routes
            • Network Host
            • Static Routes
            • Diagnostic Tools
          • Host Name
          • Email
          • Security
            • IP Tables
            • Fail2ban
          • Dynamic DNS
          • VPN
            • Open VPN
            • SSTP
          • Maintenance
          • LDAP
        • PBX
          • Extensions
          • Trunks
          • Call controls
            • Inbound Routes
            • Outbound Routes
            • Time Conditions
            • Auto CLIP
          • Call Features
            • IVR
            • Ring Group
            • Queue
            • Paging/Intercom
            • Blacklist
          • Voice Prompts
          • Music On Hold
          • NAT
          • Status
          • CDR
          • Feature Code
          • Recording Storage
          • Transport
        • Event Center
          • Session Timeout
          • Activity Log
      • PBX V 3.X.X
        • Overview
          • Installation
            • PBX ISO Installation on ESXi
          • First Login and Activation Steps
        • Features
          • Dashboard
          • Extensions
          • Trunks
          • PBX Features
            • Call Features
              • IVR
              • Ring Group
              • Paging/Intercom
              • Blacklist
            • Call controls
              • Inbound Routes
              • Outbound Routes
              • Time Conditions
              • Auto CLIP
            • Feature Code
          • Voice & Audio
            • Voice Prompts
            • Music On Hold
            • System Sound Language
          • Queues
          • CDRs
          • SIP Settings
            • NAT
            • Transport
          • System
            • Network
              • Network Interface
              • Network Routes
              • Network Host
              • Static Routes
              • Diagnostic Tools
            • VPN
              • Open VPN
              • SSTP
            • Dynamic DNS
            • SMTP Settings
            • Host Name
            • LDAP
            • Session Timeout
            • Storage
          • Security
            • Firewall
            • Fail2ban
          • Maintenance
            • Service Actions
            • Backup & Restore
          • Advanced Settings
          • Status
          • Audit Log
          • Authentication
            • Users
            • Groups
            • Permissions
    • XonTel Call Center
      • Call Center V 1.X.X
        • Overview
          • Installation
          • Log in to the call center
          • License Activation & Verification
        • Dashboard
          • Agent Insights
          • Inbound calls
          • Outbound calls
          • My Dashboard
        • Call Center Management
          • Missed Call Actions
            • Missed Calls Actions History
            • Missed Call Actions
            • Missed Calls Actions Logs
          • Type of Break
          • Widgets
          • CDRs
          • CDR Survey Questions
          • Queues
          • Queue Logs
          • Queues Evaluation
          • Trunk
          • External Lookup
        • Contacts Management
          • Contacts
          • Contact Groups
          • Companies
          • Contact Custom fields
          • Customer Journey
        • Authentication
          • Users
            • Admin
            • Supervisor
            • Agent
          • Groups
          • Permissions
          • Add End User
        • Applications
          • Ticket Managements
            • Categories
              • Sub Categories
            • Create Ticket
            • Tickets List
            • Reminder Settings
            • Dashboards
            • Ticket Statistics
            • Tickets CCs
            • Follow Up
            • Custom Fields
            • Notifications Templates
            • Ticket Logs
          • SMS
            • SMS Message
            • Bulk SMS
            • SMS Templates
          • Email Management
            • Outgoing Emails
            • Incoming Emails
            • Attachments
            • Templates
            • Teams
          • Auto Dialer
            • Dial Teams
            • Auto Dialer Log
            • Auto Dialer Status
          • Web Chat
            • Dashboard
            • Offline Messages
            • Web Chat Logs
          • Queue Evaluation
            • Queues Evaluation Level
            • Queues Evaluation
          • Social Media
            • Social Media Teams
            • Social Media Sessions Tracker
            • WhatsApp
          • Agent Chat
        • Reports
          • Generate Reports
        • Settings
          • Site Administration
          • Email Settings
          • Email Channel Mailbox
          • Email Channel Outbox
          • Email Logger
          • Web Chat Settings
          • SMS Gateway
          • ODBC Settings
          • System Parameters
          • Updates
          • Https Certification
          • Web Phone Configuration
          • Web Logo Settings
          • End User Logo
        • Block
          • Blocked Word
          • Block Settings
        • Status
        • Session Control
        • Activity Log
      • Call Center V 2.X.X
    • Versions & Releases
      • v1.x.x
        • v1.1.x
        • v1.2.x
        • v1.3.x
        • v1.4.x
        • v1.5.x
        • v1.6.x
        • v1.7.x
        • v1.8.x
        • v1.9.x
        • v1.10.x
        • v1.11.x
      • v2.x.x
        • v2.0.X
          • v2.0.4
      • v3.x.x
        • v3.0.x
        • v3.1.x
        • v3.2.x
        • v3.3.x

v1.2.x

13 views 0

Written by xontel_admin
August 22, 2026

The v1.2.x release series introduced improvements to IVR routing, inbound destination options, call recording control, post-installation handling, agent session management, extension number formatting, and LDAP behavior for extensions.

These updates focused on expanding routing flexibility, improving installation reliability, enhancing Call Center administration, and simplifying extension configuration.

v1.2.97

IVR Routing Enhancements

Added support for Outbound Route as an option in IVR configuration.

This allows administrators to route callers from an IVR menu to an outbound route when required by the call flow.

Inbound Destination Enhancements

Added Trunk as an available destination in inbound route configuration.

This provides more routing flexibility by allowing inbound calls to be directed to a trunk when supported by the deployment scenario.

v1.2.98

Post-Installation Improvements

Improved post-installation handling to install required system packages automatically.

This helps ensure that necessary dependencies are available after installation and reduces manual setup requirements.

v1.2.99

Inbound Call Recording

Added a toggle button in inbound routes to enable or disable call recording.

This gives administrators direct control over recording behavior for calls handled by specific inbound routes.

v1.2.100

Stability Improvements

Fixed several system issues to improve reliability, usability, and overall system stability.

v1.2.101

IVR Destination Enhancements

Added Trunk as an available destination in IVR configuration.

This allows IVR call flows to route callers directly to a trunk when required.

v1.2.102

Agent Session Management

Added support for forcing agents to log out.

This allows supervisors or administrators to end agent sessions when needed, improving operational control in the Call Center environment.

v1.2.103

Stability Improvements

Fixed several system issues to improve reliability, usability, and overall system stability.

v1.2.104

Post-Installation Data Loading

Added fixture loading during post-installation.

This helps ensure that required default data is available after installation and supports smoother system initialization.

v1.2.105

Extension Number Handling

Updated extension number validation to allow numbers with leading zeros, such as 01 and 02.

This provides more flexibility for organizations that use extension numbering plans with leading zeros.

v1.2.106

LDAP Extension Settings

Updated extension configuration so the LDAP option is enabled by default.

This helps supported phones and directory services access extension information more easily when LDAP integration is used.

Was this helpful?

Yes  No

Didn't find your answer? Contact Us

Previously
v1.1.x
Up Next
v1.3.x
  • Copyright 2026 SmartWpThemes.com. All Rights Reserved