The SMS Settings section is used to configure SMS gateway connections within the Call Center system. It allows administrators and supervisors to define the SMS provider, sender number, default gateway behavior, and message record retention settings.
This section helps administrators and supervisors manage the SMS infrastructure used for notifications, individual messages, bulk SMS, and other SMS-based communication features.
Add SMS Setting
The Add SMS Setting section is used to configure a new SMS gateway. It allows administrators and supervisors to define the gateway identity, provider, sender number, default gateway status, and automatic cleanup settings.
SMS Gateway Settings
Name: Defines the name used to identify the SMS gateway.
Provider: Specifies the SMS provider used for sending messages.
Sender Number: Defines the sender number associated with the SMS gateway.
Default Gateway: Enables or disables the gateway as the default SMS gateway used by the system.
Schedule Options
The schedule options define automatic cleanup behavior for SMS records.
Auto Delete: Enables or disables automatic deletion of SMS records after a configured period.
Delete Interval (days): Defines the number of days SMS records are retained before automatic deletion.