The Music On Hold section is used to manage audio files that are played to callers while they are waiting for an available agent to answer their call.
From this section, you can name your music track and upload a supported audio file (e.g., .wav). This enhances caller experience and provides a more professional touch to your PBX system.
Add Music On Hold
The Add Music On Hold section is used to upload new music on hold files to the PBX system.
Name: Defines the name used to identify the music on hold record within the system.
File: Allows administrators to select and upload a supported audio file.
