The System Parameters panel allows system administrators to configure essential behaviors of the system. These settings determine automatic actions such as logouts, data cleanup, message notifications, and connection protocols.
AUTO_LOGOUT_DELAY_ADMIN: Auto log out when admin not using system for specific time.
AUTO_LOGOUT_AGENT: Auto log out for the agent when the session closes.
AUTO_REMOVE_OLD_CDR: Auto remove old CDR value is represented in days.
SEND_SMS_NOTIFICATION_AFTER_CALL_ENDS: Auto send SMS notification after call ends.
SERVER_PROTOCOL: Server protocol HTTP or HTTPS (should use if using social media app).
WHATSAPP_WELCOME_MEG: Welcome message for new client.
CALLS_NUMBER_BEFORE_LOGOUT: Number of calls abandoned by agents before forcing agent logout.
DYNAMIC_FIELD_CALL_POPUP: List of contact model fields with their value of who makes call actions.
DEFAULT_COUNTRY: Default Country Code.